Practical guidance for building safe, inclusive, and trusted digital ID systems

The Digital ID Safety & Inclusion Toolkit is a practical, action-oriented resource designed to support governments and partners implementing digital ID systems. It provides a structured set of safety- and inclusion-focused practices that can be applied to live or ongoing digital ID projects, across a wide range of country contexts.

The toolkit translates high-level principles into clear, implementable actions, showing what to do, who can do it, and when it matters most in the digital ID lifecycle.


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How to use the toolkit

The toolkit is organised into two main formats:

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The Card View presents the recommendations grouped by the stakeholder who needs to initiate and anchor the practice, allowing users to quickly identify their broad area of interest. Users can then click on a card to access more detailed information about the selected practice.

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The Table View presents all recommendations in a structured spreadsheet-like list, allowing the user to scan, sort, and filter resources thoroughly.

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Users can get started with the card view by:

  1. Identifying the relevant lifecycle stage of their ID project
  2. Choosing a topic area to focus on, such as privacy, registration, or interoperability
  3. Clicking on the card with the pertinent recommended practice to access additional details such as impact, recommendation level, basis for recommendation, etc.

Terminology Explainer

The toolkit’s various columns speak to different aspects of an ID project. Below is an explanation of what some of the key columns pertain to:

Recommendation Level: Indicates how suitable a recommendation is, based on the strength of institutions and the level of technical capacity.

Strength of institutions is based on a combination of rule of law, corruption, and government effectiveness

Technical capacity is based on quality of personnel and infrastructure that is available

M1 - Weak Institutions and Low Capacity (Nascent) M2 - Emerging Institutions and Low-Medium Capacity (Emerging) M3 - Evolving Institutions and High-Medium Capacity (Evolving) M4 - Strong Institutions and High Capacity (Advanced)